Refund Policy

Last updated: 03-02-2026

1. Digital Course Nature

All courses available on Skilovio are digital educational products delivered online. Once course access is provided, the content is considered made available to the user.

2. Refund Eligibility (7-Day Window)

Refund requests will be considered within 7 days of purchase only under the following conditions:

  • Payment was successfully completed but course access was not granted due to a technical issue

  • The same course was purchased more than once by mistake

  • A verified technical problem from our side permanently prevents access to the course

  • Dissatisfaction with teaching style, trainer, or course content (not applicable if course completion has reached more than 50%)

All refund requests must be raised within 7 days from the date of purchase.

3. Non-Refundable Cases

All courses available on Skilovio are digital educational products delivered online. Once course access is provided, the content is considered made available to the user.

  • If the course has been completed (more than 50%)

  • Lack of time or inability to complete the course

  • Failure to attend, follow, or complete the course

  • Incompatibility with user’s device, software, or internet connection

  • Requests made after 7 days of purchase

4. Demo & Preview Content

All courses available on Skilovio are digital educational products delivered online. Once course access is provided, the content is considered made available to the user.

We provide demo videos or preview lessons for selected courses. Users are strongly encouraged to review the available preview content before purchasing. Purchasing a course indicates acceptance of the course structure and content.

5. Refund Processing

  • Refunds will be processed to the original payment method

  • Processing time: 7–10 working days

6. How to Request a Refund

To request a refund (if eligible), please email us with the following details:

  • Registered email ID

  • Course name

  • Transaction ID

  • Reason for refund request

📧 Email: skilovioweb@gmail.com (update if required)

7. Policy Modifications

Skilovio reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page.

8. Contact Information

For questions regarding this policy, please contact us at:

 

📧 info@skilovio.com

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